FAQs

You can contact us via our contact form, available in the contact us section.

We deliver throughout France and the whole world for free.

It takes 72 hours to process your order.
During this exceptional period due to COVID-19, our delivery time can be from 3 to 20 working days.

We accept all payments by credit card

Yes !

The "HTTPS" present in the URLs of our store testifies to the quality of our services. HTTPS is the variant of "http" secured by the use of SSL/TLS protocols. HTTPS is used to protect financial transactions on merchant sites. As e-retailers, we are aware that the use of SSL is becoming essential these days. This is the best way to protect your data and protect yourself against any hackers or identity theft.

Visually, the SSL certificate is represented by a padlock which appears in the URL bar of the web browser. It is also represented by an “s” which means “secure” and which is added to the “http” protocol on the website in the address bar.

No problem, send us an email as soon as possible and we will do what is necessary.

If your order has not been delivered or is still lost, you can contact after-sales service via the contact us section who will take care of what is necessary.

You have 14 days to cancel after receiving your order. Contact our service to receive a full refund for your order.